Privacy Policy

Last updated: June 2026

Who We Are

Plumb It All Ltd ("we", "us", "our") is a bathroom fitting, installation and design company based at 490 Gorton Road, Stockport SK5 6PP. We are the data controller for the personal data collected through this website.

If you have any questions about this policy, contact us at surveys@plumbitall.uk or call 0161 231 0205.

What Data We Collect

When you submit an enquiry or consultation request through our website, we collect:

• Your name, phone number and email address
• Your postcode
• Your estimated budget and timescale
• Any message or project details you choose to provide
• Whether you are considering finance
• Technical data including your IP address and the page you submitted from
• Marketing data including how you found us (UTM parameters / Google Ads click data)

We also collect anonymous analytics data through Google Analytics 4 (GA4) when you browse our website, subject to your cookie consent preferences.

How We Use Your Data

We use your personal data to:

• Respond to your enquiry and arrange your free consultation
• Send you a confirmation of your request
• Provide you with information about our bathroom installation services
• Improve our website and marketing using anonymised analytics
• Understand which advertising campaigns are generating enquiries

We will never sell your data to third parties or use it for any purpose unrelated to your bathroom project enquiry.

Legal Basis for Processing

We process your data on the basis of legitimate interests — specifically, to respond to your direct enquiry about our services — and where applicable, your consent for analytics cookies.

How Long We Keep Your Data

We retain your enquiry data for up to 3 years from the date of submission. If you become a customer, we will retain relevant records in line with our accounting and legal obligations. You may request deletion of your data at any time.

Cookies & Analytics

We use cookies to operate our website and, with your consent, to collect analytics data via Google Analytics 4. You can manage your cookie preferences at any time using the cookie banner on our website. For full details see our Cookie Policy.

Third Parties

We use the following third-party services which may process your data:

• Google Analytics 4 — website analytics (consent required)
• Google Ads — advertising platform (consent required)
• Meta (Facebook) — advertising platform (consent required)
• CookieYes — cookie consent management

Each of these services operates under their own privacy policies and data processing agreements.

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at surveys@plumbitall.uk.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.